Cannot pay through the website
Sales Question
Cannot pay through the website
carlos
12-31-2005, 0:07
SITUATION
Quote from one of the NoClone users:
I cannot pay through your website. I keep getting a message that my session has timed out.
RESOLUTION
This problem happens when a user’s Internet browser preferences have been set to prohibit the reloading (and refreshing) of web pages that have been previously visited and at stored in its cache. To fix this problem, you may try to change the default settings of the browser to allow new versions of web pages to be loaded. The process is slightly different for Internet Explorer and Netscape:
Internet Explorer Users (assumes version 5.x):
The setting is called "Check for never versions of stored pages."
1. Starting in the Tools menu at the top of the screen, select Tool à Internet Options --> Temporary Internet Files --> Settings
2. Under "Check for newer versions of stored pages", select Automatically.
Natscape User (assumes version 4.5/4.7):
The setting is called "Document in cache is compared to document on network."
1. Starting in the Edit menu at the top of the screen, select Edit --> Preferences --> Advanced --> Cache
2. Under "Document in cache is compared to document on network", select: Every time.
Carlos
Assistant Author
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